Shipping Policies
Domestic Orders

The Exploratorium Store uses a combination of UPS and the postal service (an option only available for orders shipped to Alaska or Hawaii). Below is a list of the different methods we use, and their service restrictions...
  • UPS Ground Shipping
    • You may choose this option to ship to any street address within the contiguous 48 United States.
    • Usually ships the next business day
    • Does not ship to Alaska or Hawaii
    • Does not ship to PO boxes or APO addresses
    • Allows you to track your package.
    • Usually arrives in 4 - 8 business days. (Actual delivery time varies by location, but delivers to most areas of Northern California in 1 business day.)
  • UPS 2nd Day Air
    • You may choose this option to ship to any street address within United States.
    • Usually ships the next business day
    • Does not ship to PO boxes or APO addresses
    • Allows you to track your package.
    • Usually arrives in 2 business days.
  • UPS Next Day Air
    • You may choose this option to ship to any street address within United States.
    • Usually ships the next business day
    • Does not ship to PO boxes or APO addresses
    • Allows you to track your package.
    • Usually arrives in 1 business day.


The Exploratorium Store now offers international shipping!

Have Your Very Own U.S. Mailing AddressWe have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.

Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.

Follow these two steps for international delivery:
1. Get your own U.S. address in America at MyUS.com
2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.

If you are ordering multiple items from us, you'll enjoy the most savings by using MyUS.com Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.

Shipping calculation for check orders

If you represent an educational institution which would like to make a purchase via check, please calculate your shipping cost using the online store. Simply do not submit your order, and write the total on the check. If this is your first purchase with a check, please call the store to verify the purchase ahead of time. We do not accept personal checks. Ony organizations and businesses may use this payment option.

UPS Ground Map:

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